CONTRACT MANUFACTURING

"Quality = technique and spirit" G.F Kamiske

Fontane ACM China has been an ISO-9001certificate holder since 1998, and now holds the ISO9001:2000 consigned by TUV from Germany.

Our plant in Poland also passed the Certificate for ISO9002 in 2001.
Since our settlement, we have always met the the requirements European market's quality standards. We work according to the principle of continuous improvement and fear no comparison.

Our quality department makes use of the following tools:

· SPC
· AQL / RQL (Acceptable Quality Level)
· FMEA
· QFD (Quality Function Deployment)
· Quality audits of our suppliers

Every incoming material or samples from new suppliers or for new projects has to be tested and evaluated by our project engineering team as an evidence and feedback for the supplier. Each lot of materials from our suppliers has to be fully checked by IQC for release. The defect materials will be kept from productioon at the very beginning of production process.

Quality Assurance: We deliver on time, and keep promise for our customers' high demands in different areas and countries.

Delay report from ACM China in 2005/2006/2007:

	Annual Number	Number of Delay	Rate of Delay
	of Shipment Items	Number of Delay	Rate of Delay
2005	440	1	0.23%
2006	569	0	0.00%
2007	675	0	0.00%
Total	1684	1	0.06%

Claim report from ACM China in 2005/2006/2007:

	Annual Number	Number of Claim	Rate of Claim
	of Shipment Items	Number of Claim	Rate of Claim
2005	440	2	0.45%
2006	569	1	0.18%
2007	675	2	0.30%
Total	1684	5	0.03%

Return report from ACM China in 2005/2006/2007:

Annual Number

Number of Return

Rate of Return

of Shipment Items

2005

440

1

0.23%

2006

569

0

0.00%

2007

675

0

0.00%

Total

1684

1

0.06%

Quality, in any service, is given by the production of a result (effectiveness) through the best use of the available resources (efficiency): this is our target when we say that we always regard “quality” as the most pivotal issue. It is also our endeavor to create a culture of Total Quality where continuous improvement of our people, our high quality and our new technology become a way of life.